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Shopping

 1. Select items you wish to purchase by navigating to the product. Press the "Add to Shopping Cart" to add the item into your Shopping Cart.

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 2. After you select an item you wish to purchase, you can continue shopping by selecting the "Continue Shopping" button, or click the "Products" link at the bottom of the pages.

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 3. At any time while you are shopping, you may view the items in your shopping cart by selecting the "View Shopping Cart" button, or clicking the "View Cart" link at the bottom of the pages.
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 4. You may also at any time click the "Help" link at the bottom of the pages which will return you to this page.

 5. You can increase the quantities that you want to purchase by changing the number in the "Qty" box and then pressing "Recalculate". You can also remove the item by pressing "Remove".
 6. You can also change the type of shipping for the order by selecting the desired shipping option, and then pressing "Recalculate".

Checking Out

 1.)  If you are a new customer, you must register with us first in order to pay for you purchases. By filling out the "Customer Information" section and the "Sign In" information section. The sign in section will ask you for your email address and a desired password. This password will be used to access the "My Account" area in the future and must be 4 to 10 characters. Press "Sign Up" after filling out the information.
 2.)  After you have completed "Step 1", the form should return with "Your sign-up was successful" or notify you of any errors. If there are any errors, use the "Back" button on your browser to correct them. Now fill in your email address and password that you filled in the previous screen. This is for verification of your email and password and then press "Sign In"

 3.)   The next screen may ask you to select from a Secure or Standard Order Form. Select the Secure Server unless you receive an error that your browser does not support Secure Servers. When you select the Secure Server you will be transferred to our Secure Server. All transactions are totally secure and your credit card information is safe.

Please note: Our "Standard Server" option is still secure and uses 32 bit data-encryption to encrypt all financial data. No one can obtain the information without a 10 digit data decryption code.

 4.)  The next screen will collect your Credit Card Information. Fill out the information completely and be sure the name on the card is exactly the same as the name on your card and that the expiration date is correct. Press "Submit" to add the card.
 5.)  The next screen will show the Credit Card information that you just filled in. Use your "Back" button to correct any mistakes, if necessary. When all is correct press "Preview Order".
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 6.)  The next screen will show your entire order. Please review all the information and Press "Send Order". That's it. If all went well you should receive a Thank You email with your Order Verification and Order Number.

My Account Area

You can access your account area by Pressing "My Account" in the links at the bottom of the pages.

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Fill in your Email address and the password that you used when you signed up and placed your first order. If you have forgotten your password click the word "here" where it asks you if you have forgotten your password:

Have you forgotten your password? Click here.

If you then fill in your email address and name, we will email your password to you.

After you fill in your email and password you can or .

In the "View Order" area you can view all past order information by order number.

In the "View Account Information" area you can change your customer information, address etc. You can also change your password, email address and Ship To address.

You will not be able to change any Credit Card information. You'll notice that we only store the last 5 digits of this number on the standard server, but even those digits are encrypted using 32 bit data-encryption and a 10 digit data encryption code. The Credit Card information can only be changed when placing an order.

If you have any additional questions please send an email to orders@paulshp.com

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